Things are rarely as simple as we would like…
At Tessell8, we fully understand this.
We look to automate as much as we possibly can to streamline the process and speed up delivery.
By doing so the day to day, becomes, well…. day to day.
So we work together on all the other stuff that actually takes your business where you want it to go. It’s also a LOT more fun.
The brands you see every day…
Some of the brands you see every day rely on Tessell8 to deliver material across countries, continents or globally every day of the week.
They don’t worry about shipping time or costs, file access or design adjustments and, frankly, they don’t have the time.
They just focus on their business secure in the knowledge that if Tessell8 needs to do anything, it will just happen.
…..A ‘forgettable’ solution…..
….Tessell8 were still able to ensure orders were shipped and delivered on time.
We did this by managing the changing shape of things on a daily basis. We flew staff to our production facilities (at no extra cost) and were on hand at all times of the day (and sometimes through the night) to support the client.
Our client service and development teams worked non stop with the client to support them through this period, help them debug their system and, most importantly, get the product where it needed to be.
Our client was able to simply forget about our part of the process and focus on their other challenges.
Facilities around the world…
We work through facilities around the world, from Calgary to China, from Johannesburg to Japan.
Utilising a range of different channels, orders for printed material are seamlessly posted out to the production teams around the world in real time.
The entire process is completely automated meaning that your orders are being produced within seconds of being placed.
Shipping data is then posted back via the same servers to update your customers.
We put both ends of the supply chain next to each other in a secure and simple system so you can just sit back and watch.
A perfect storm of challenges…
Our client was faced with a perfect storm of challenges:
- The launch of their flagship publication.
- The launch of a new global ordering system for digital and printed publications.
- The transition from a single “print for stock” warehouse to a global print on demand model.
- All at the same time!
Using InterLock, our own back office software, we were able to automate all the order handling through to our production teams.
Then, the order volume exceeded expectations ten fold and when the clients shipping system experienced “technical difficulties”…. cont’